Rusty Stonez asked:




People always look forward for holidays. These are the days equally enjoyed by all irrespective of age. You can consider vacation as the time for relaxation and moving away from routine task. It is obvious that people start planning their vacation in order to spend in the most enjoyable way. Always a plan to travel to a different location arises on your mind.

The basic thought that conquers is regarding the amount to be spending for vacation. You need not have to worry about this anymore. There are many travel agencies coming up with discounted rates to suit your budget. You should definitely search online and will come across Travelocity coupons. These are the tickets offered with discounted rates on any mode of travel. You will be able to find great deals on these coupons if you search online. Either you can go directly to Travelocity website to check for a promotional offer that suits you the most or else you can even check with many third party travel websites.

An important factor to be noted is that these coupons always come with an expiration date. You should be able to find a ticket or Travelocity code which matched your travel schedule. Different coupons serves different purpose. Some Travelocity coupons will provide Travelocity promotional codes that are offered for only travel means in some particular airline. On the other hand there are also Travelocity promotional codes for entire travel expense including accommodation and food expenses.

If you are accepting the Travelocity coupon from any third party website you should make sure that these websites are authorized by Travelocity in giving out coupons. In case if you find an exciting offer through Travelocity promotional code but the expiration is much before your scheduled date, then you should save that page on the computer. There is a chance that some update can occur on that particular code which suits you especially if you are lucky enough to grab the offer. Thus large amount of money can be saved by using these Travelocity coupons and you can enjoy your trip to the fullest without worrying about the budget.

Martin

Airline Job Resume

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Jay Tokarz asked:




Airlines job resume can make or break your chances of getting called for an interview and ultimately getting the job. Since the airlines industry encompasses many different types of jobs, it is hard to speak in general terms of an airlines job resume. You do need to look at the requirements of the specific job posting, such as administration, clerical, information technology, loading, security, pilot or flight attendant. These are just a few of the types of jobs that are available in the airline industry and each one requires different skills and qualifications.

If you are applying for a position as a flight attendant, for example, your airlines job resume must show that you have excellent interpersonal and communication skills. Since the duties of this position mean you are in constant communication with passengers, this is usually one of the desired qualities mentioned in such a job posting. However, you also have to provide details of your training and knowledge of the laws regarding aircraft safety for the passengers.

When you start writing your airlines job resume, include an opening statement that tells the prospective employer your overall goal. However, you must show that you have a passion for this type of job, as well. Provide a general summary of your qualifications, highlighting any special skills you have that are pertinent in this position. List your work experience, starting with your most recent position. As you list the rest of the positions you have held, provide details of the duties you performed in each one.

Since training and certification is especially important in the airlines industry, your airlines job resume should include a complete listing or all the training and certificates you hold. Bold the name of each one, so that employers can scan the resume to make sure you have all the qualifications needed for such a position. You do have to keep in mind that you resume will probably be one of hundreds for this position, so essentially you have to sell yourself to the employer to obtain an interview. Although you have to provide details of your previous positions, you should only include enough details to show that you can do the job. Providing full details will make the resume lengthy and bore the person who is reading it.

If you are proficient in several languages, make sure you include this in your airlines job resume. Speaking more than one language is a skill that will make the employer sit up and take notice.

Copyright 2007 Jay Tokarz Career Author

Nancy

Hertz Rent-a-Car in San Francisco

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Ron Kaufman asked:




I wanted to make a three-day car reservation for a visit to San Francisco.

I called Hertz Rent-a-Car, where I am a member of the ‘Hertz Number One Club’ for frequent travelers. I planned to use an award coupon for one free-day rental from American Airlines and additional award coupons for two more free days from United Airlines.

The telephone reservations officer provided impeccable service. She greeted me pleasantly, acknowledged me as a member of the Hertz Number One Club, confirmed my dates, flights, pick-up location and choice of automobile.

Then she asked me what time I would be returning the car after the first day of rental. ‘I want the car for all three days,’ I replied.

‘You can’t keep the same car for all three days,’ she asserted. ‘After the first day you have to bring the car back and pick up a different car for the next two days. The first day is paid for with your American Airlines coupon, but the next two days are paid for with your United coupons.’

‘So what’s the difference?’, I responded. ‘I am the same person, with the same Hertz Number One Club member. I am the rightful owner of both the award coupons, and I want a Hertz automobile for three consecutive days. Surely you will let me keep the same car, so I don’t have to come back to the airport in the middle of my Bay Area vacation.’

‘That’s not the way our system works here, Mr. Kaufman,’ she replied.

‘But it should work that way, don’t you agree?’, I asked, appealing to her sense of elementary logic, simple concern and practical customer care.

‘I don’t make the rules here, Mr. Kaufman. I just follow them. What time will you be returning the car after the first day?’

Somewhere within the heart of Hertz, a group of senior rule-makers live comfortably with their precise policy of ‘one airline, one coupon, one car, no exceptions’.

But somewhere close to this customer’s heart lies frustration, inconvenience and incredible disbelief.

I’m not the type of customer who gives up in these situations. When my first ‘one-day’ reservation began, I had a long chat with the most senior Hertz rental manager I could find. He let me keep the same car for all three days.

Someone at Hertz Rent-A-Car was listening.

Key Learning Point

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Elementary logic and practical customer care are the best rules to use in many situations. At Nordstroms clothing store, famous for excellent service, they simply tell the staff: `The rule is to use your common sense. There are no other rules.’

Action Steps

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If your rules and regulations don’t make sense to your customers, they need to be rewritten. If you can see logic where your customers cannot, it’s not your customers’ sight that needs refocusing.

Nancy